Meet Darlene, the human encyclopedia of TVD. If you’ve telephoned our office, you’ve likely already heard Darlene’s radiant, kind voice. Whether reserving you a convenient time to come see us, or helping you with the intricacies of your insurance plan, Darlene goes that extra distance to make sure you’re well taken care of. Dr. Laurie and the team have voted her the Most Helpful Person in Tottenham. She is also a fervent animal lover, and Dr. Laurie’s cat-lady mentor.